Another part of the safety training is company policy which is very relevant to pilots. Items such as maximum invalid passengers or infants we can carry, company procedure for dealing with ... security sensitive ... situations, procures for fuelling with passengers on board and/or engines running (I'd like to see the latter happen in H&S minded Europe), etc. Training completes with an exam which must be passed with 90% or better.
Training continues - how to talk to customers today, dangerous goods tomorrow then first aid and CRM next week...
S.
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